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 TVG has the highest level of certification having obtained the AVAYA PLATINUM BusinessPartner qualification, demonstrating our consistency and high standards in providing communications solutions.
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| - Jul 2009: Experience our new Service Desk system, with which we add services like full interactivity through e-mail (logging in through the web interface is optional), ITIL methodologies, iPhone/iPod optimized interface, integrated parts management, automatic assignemnt and escalation of tickets, Knowledge Base (FAQs), and more. |
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Solutions
For your convenience we offer our solutions through our offices located in México and in McAllen, Texas. Our office expansion has allowed us to connect locations in Mexico with those in the USA, this way, reducing telecommunication costs. Enjoy peace of mind and efficiency for your projects through our international support. Telecomunicaciones VG delivers a complete solution to your business by designing and implementing intelligent applications, a structured network and effective technical support.
» Telephone Systems Designed to give you greater control of your business calls and help you improve customer service. It provides easy-to-use features like caller ID, personalized line ringing, voicemail and optional and cordless phones.
» IP Telephony It delivers powerful capabilities and extended applications that increase productivity and cost savings. It enables process improvement that simplifying communications to conduct your business more efficiently and effectively.
» Mobility & Messaging Communication anywhere at anytime - whether at your desk or home office, moving around the office building or on the road.
» Contact Center Solutions with built-in intelligence that can determine and tap the right resources in the quickest time possible.
» Unified Communications Integration across telephony, messaging, mobility, presence and collaboration/conferencing with standard applications and devices, supporting multi-vendor integration and adding value to your existing infrastructure.
» Integrated Network Management Simplifies the complexity of managing the network within the work environment. |
